Logistics enterprises use ChatGPT

Ho Chi Minh City Logistics Association (HLA) organized a meeting to share topics about ChatGPT & Enterprise application of logistics.

According to enterprises, logistics business activities in the current period face many challenges. The difficulties are forecasted to last until 2025. The volume of import and export goods decreased, and the supply of ships was "pumped" into the market a lot causing sea freight rates to drop.

Mr. Nguyen Hoai Chung - CEO of Phaata International Logistics Exchange - forecast that the possibility of a "downtrend" (the downtrend of stock prices in the stock market - PV) is about two years away, until 2025 new stable. Therefore, many businesses are looking for ways to digitally transform and apply technology to their company's operations to optimize costs, including ChatGPT technology.

Mr. Nguyen Hoai Chung said that there will be many benefits of the ChatGPT application for logistics businesses. As for the service segment, it will serve customers 24/7 and can answer 100 people at the same time in many different languages, helping businesses save time and capacity...

Ms. Ngoc, a representative of a logistics company, suggested that exploiting ChatGPT would help businesses communicate quickly with customers a short time. However, Ms. Ngoc affirmed that ChatGPT does not completely replace the staff in charge of the field.

There are still many "tips" to put together ChatGPT's information to answer ads, then rearrange it seamlessly and logically to be more concise, concise, and time-saving.

Although ChatGPT has many benefits, many businesses are still concerned about the ability to provide inaccurate data. Therefore, businesses still need to check and re-evaluate information.

According to Mr. Chung, for ChatGPT to work effectively, with his experience, businesses must digitize certain data, the richer the digitization, the more benefits ChatGPT will provide.